Leadbox vs 360.Agency.
360.Agency's column comes only from 360.agency, checked October 29, 2026. Where 360.Agency doesn't publish something, we say so rather than guess.
| Question | Leadbox | 360.Agency |
|---|---|---|
| WebsitesHow far can the design go, and who makes changes after launch? | Start from a theme, build your own layout from components, or go fully custom. Our designers update your offers monthly. | Two approaches: pre-optimized website templates (Complete Packages) or fully personalized premium websites; custom-made design possible with possible extra fees. Source |
| Inventory managementIs an inventory system included, or is it extra? | The Leadbox IMS is included with every website: VIN decode, up to 60 photos, rebates, an inventory health report and syndication. | XMS 360 inventory manager (VIN decoding, pricing, photos, syndication, mobile app) is listed among products included with all websites. Source |
| DMS and feedsDoes it take inventory from the DMS and feeds you already use? | Inventory comes in from your DMS or the inventory feed you already use. Connecting a new one is part of onboarding. | XMS 360 imports/exports inventory from the DMS or third parties; names vAuto and CarFax Canada integrations; CDK shown as an integration partner; Canadian Black Book and Kijiji partnerships. Also markets DRX 360 as a 'front-end DMS'. Source |
| OEM programsIs the provider certified for your manufacturer's program? | Certified for Toyota, Jaguar Land Rover, Ford, GM, Stellantis, and Kia (SEO and advertising). Honda and Acura sites built to Brand Fundamentals. | Its OEM certifications page shows manufacturer logos with the certified categories for each (website, advertising, digital retailing, CRM, chat), and names Subaru Canada in text. Check the source for the brands shown. Source |
| Online retailingCan shoppers start a deal online? | Not a Leadbox product. | SHOWROOM 360-V2 100% online sales platform, PAYMENT 360 (OEM programs/rebates), TRADE 360 (Canadian Black Book trade-in), DESKING 360, DRX 360 all-in-one platform. Source |
| AdvertisingWho runs the ads, on which channels, from which inventory feed? | Google, Meta, YouTube, TikTok and streaming TV, planned monthly, with inventory ads from the IMS feed. Highbeam and LeadReel too. | Custom annual media plans: display/programmatic, SEM/PPC, retargeting, social media advertising (ADS 360, PROGRAMMATIX 360; Fidelitix programmatic agency). Source |
| SEOWhat is included each month, and how is it reported? | Local, technical and content SEO for Google and AI search, with a monthly report. | CONTENT 360 content marketing and SEO via NetMedia 360, backlinks from its automotive news network, and LOCAL SEO 360; SEO Package listed as a website add-on. Source |
| Phone callsAre calls tracked, recorded and followed up? | Lena records, transcribes, summarizes and grades every call on your tracking numbers, and texts missed callers back. | PHONETRACK 360 call management: call recording, listening, tracking numbers by source, reporting; integrated with CRM 360. No AI call analysis described. Source |
| Vehicle descriptionsDoes every vehicle get a written description? | AIVD writes a description for every vehicle from its VIN data, in English and French. | Blog announces AI-optimized dynamic inventory videos generated from website data. XMS offers custom/templated vehicle description management, not described as AI. Source |
| CRM and chatHow do leads reach your CRM? | Lena forwards lead calls to any CRM that takes ADF leads. Leadbox does not sell a CRM. | Own CRM (CRM Pro 360 / CRM 360), CHAT 360 managed chat with agents available 24/7 (pay-per-interaction), SMS 360, BDC 360 business development (BDC) service. Source |
| FrenchIs support and content available in French? | Bilingual support, and vehicle descriptions in English and French. | Bilingual site (EN/FR); support offered in English and French; CHAT 360 agents interact in French and English. Source |
| SupportWhen can you reach a person, and how fast do changes happen? | 1-855-LEADBOX is answered 24/7 in English and French. Campaigns go live in 2 business days. | SUPPORT 360 help centre accessible 24/7; phone hotline Mon-Fri 8 a.m.-8 p.m. EST (French until 6:30 p.m.), with a dedicated team after hours. Source |
| PricingAre prices published, and what is included in them? | No. We price after a growth review. | No prices published; website packages link to a contact form. CHAT 360 described as pay-per-interaction without amounts. Source |
| OwnershipWho owns the company? | Canadian-owned and operated. | Describes itself as one agency made up of several companies (SM 360, CA 360, NetMedia 360, Fidelitix, Pixel Guru); SM 360 and CA 360, founded in 2010, form its core. No outside parent company stated. Page text says both '5 companies' and '6 companies'. Source |
Leadbox is not affiliated with 360.Agency. Product and company names belong to their owners. 360.Agency's information is summarized from its own website as of October 29, 2026 and may have changed; follow each source link for its current wording. Something out of date? Email info@leadboxhq.com and we'll correct it.
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